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Not good.
By John H, 08/14/23
I tried to rent a pontoon boat from them and had a horrible experience. We reserved a pontoon boat months in advance. When we arrived for our rental, we were told the boat would be at the dock in 10 minutes because it was being repaired. 45 minutes of waiting at the dock later, an employee came down and said the boat wasn’t going to be fixed and that we could take a ski boat or nothing. We had several adults and a large dog so the small ski boat ended up being a waste of our time/money. I later spoke with the manager (Michael) . He said someone should have called me weeks beforehand and told me the boat was inoperable because they had been having problems with it for quite a while. I requested a sizable discount on a half day rental (1/2 off a half day rental) He said the owner would only offer a $50 discount toward another rental. The ski boat was dirty inside. The service was terrible. I would use any company but this one if renting a boat in Sandpoint!




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